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Budget Department : HUMAN SERVICES DEPT
2021-22 Recommended Expenditures
* Other includes all segments less than 1% of the total. Negative segments are not shown.
By Budget Division 2021-22 Recommended 2020-21 Adopted Variance from 2020-21 Adopted


Human Services Department (HSD) promotes individual economic security and community vitality. To this end, the Department administers a variety of employment and training services including California Work Opportunity and Responsibility to Kids (CalWORKS) Welfare to Work, CalFresh Employment and Training (CFET) and the Workforce Innovation & Opportunity Act (WIOA). These three programs are now within the Employment and Benefits Services Division. This new organizational structure provides opportunities for streamlined collaboration and a means to better integrate workforce services. Beginning in 2018-19 and continuing into 2019-20, HSD is focusing on co-enrolling customers receiving CalWORKs Welfare to Work and WIOA services to maximize access to education and training support. CalWORKS Welfare to Work participants are especially impacted by lack of employment as they must provide for their children. Co-enrolled adults will have access to expanded services and it is anticipated this will lead to greater long-term employment retention. HSD is expanding its administration of CFET, which provides a partial federal funding match to agencies providing employment and training to CalFRESH recipients. Currently, HSD contracts with the Santa Cruz Homeless Services Center (HSC) and the Downtown Streets Team to provide CalFresh Employment and Training services. Throughout 2019, HSD will be exploring ways in which a variety of non-profit providers, especially those serving youth and adults experiencing homelessness, may utilize the federal reimbursement to expand employment services.


In 2019-20, HSD will continue to provide a mentorship program that will focus on developing the mentor/mentee relationship, creating leadership skills in mentors, and aid mentees in career direction, advancement, and foundational skill acquisition. A mentoring relationship is beneficial in that it engages internal talent and creates a true Learning Organization where individuals are responsible for the learning and development of each other and the sharing of information.


As of October 2018, HSD became the lead agency for the County�s homeless coordinated entry system, known as Smart Path to Housing and Health (Smart Path). Smart Path will expand its reach and impact during 2019-2020. To increase capacity and improve Smart Path assessment outcomes assessor trainings will be scheduled throughout the year. Additionally, the number of Smart Path assessments are anticipated to increase with the recent onboarding of four field-based assessors. This expansion will increase Smart Path�s pool of participants eligible for housing referrals. Currently, participants can access transitional housing, rapid re-housing, and permanent supportive housing assistance through Smart Path. The Smart Path team will explore with the Homeless Action Partnership (HAP) expanding participant access to emergency shelter beds and eviction prevention programs. HSD is committed to continued collaboration with HAP and other community members to develop solutions to improving coordinated entry processes, analyze and share data to better understand local needs, and create policy to effectively guide efforts. In 2019-20, HSD will continue to manage housing programs funded through the California Department of Social Services (CDSS). The CalWORKs Housing Support Program, locally known as the CalWORKs Housing Assistance Move -In Program (CHAMP), provides financial assistance and support services to CalWORKs families experiencing homelessness and is implemented collaboratively by the Homeless Services Center (HSC) and Families in Transition (FIT). The Bringing Families Home Program provides housing support services to families who are receiving child welfare services and experiencing homelessness towards the goal of reducing the number of families in the child welfare system experiencing homelessness, increasing the number of families reunifying, and preventing foster care placement. The Housing and Disability Advocacy Program (HDAP) assists disabled individuals experiencing homelessness to apply for disability benefit programs and provides housing assistance. Through a competitive process, the Adult Protective Services (APS) program received $743,440 from the CDSS Home Safe pilot program. Home Safe funds will be used to pay for housing-related supports and services that maintain the safety and housing stability of APS clients who, as a result of abuse or neglect, are experiencing homelessness or are at imminent risk of homelessness. In addition, a multi-disciplinary Transforming Lives with Care unit has been created to provide the long-term case management services that at-risk adults with cognitive impairment need to thrive in the community. At-risk adults with cognitive impairment including dementia, traumatic brain injury, or a substantial development disability diagnosed after age 18 lack access to services provided to other at-risk adults through existing safety net programs.


Providing support services to seniors and disabled adults in our community is the focus of the Adult and Long Term Care Services Division (ALTC). In FY 19-20, these services will be enhanced through several new opportunities. ALTC received a $100,000 two-year grant from Central California Alliance for Health (CCAH) to increase the access to healthy food by In-Home Supportive Services (IHSS) recipients. Through Making Easy Nutrition Useful (MENU) IHSS recipients are screened for food insecurity and connected to CalFresh and/or other community agencies for ongoing access to healthy food. Recipients and/or caregivers receive free handson cooking classes to increase their knowledge and skills in healthy cooking. Another opportunity to support food security is that in 2019-20, for the first time in over 40 years, recipients of Supplemental Security Income (SSI) may be eligible for CalFRESH. This will expand their budget, improve access to healthy food, and help reduce hunger, which also combats illness and chronic disease.


As part of Family and Children�s Services (FCS) implementation of Continuum of Care Reform (CCR) for child welfare, FCS is collaborating with the Health Services Agency (HSA) to support Child Family Team meetings, family-led decision-making on child needs and service planning. As part of the Thrive by Three Initiative, HSD, HSA, First 5 Santa Cruz County, the Santa Cruz County Office of Education and other local organizations serving young children and their families continue to work towards improving early childhood outcomes. Additional State home visiting programs funding will enable our County to offer home visiting services to more families.

For additional information please see the full budget document.